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wastewater treatment plant

The Town of Waterford operates a Waste Water Plant which employees 5 full time employees who are responsible for operation and maintenance of a 1.5 million gallon treatment plant. Town employees transport on average 12,000 to 20,000 gallons of dewatered sludge to either Albany or Saratoga County plants on a weekly basis. In addition to plant operations, employees also maintain and repair 15 pump stations as well as locate and repair sewer issues throughout the Town and Village. The Department has frequent inspections conducted by NYS Department of Environmental Conservation (DEC) and has an excellent history of operation.

 

If you have any questions regarding the Waste Water services, contact Chief Plant Operator Craig Falcone at 518.235.2033.

CONTACT

Craig Falcone, Chief Plant Operator

PH:  518.235.2033

faq's

where does my sewage go?

When it leaves your house it travels through the collection system by way of a series of pipes and possible pump stations before it gets to the actual Treatment facility located on Hutchinson Lane and Mohawk Avenue.

who owns my sewer lateral?

In the Town of Waterford the sewer lateral and the connection to the sewer main is owned and maintained by the resident/property owner.

who do i call If I have a sewer backup or notice a problem with a manhole or Pump Station?

Any time a resident/property owner is having a sewer issue of any kind, even if they know it is an internal home problem or their private lateral, they should ALWAYS contact the Town Highway Department immediately to alert them that there is an issue and it could extend into the main collection system. The Highway or Sewer workers which may respond to an emergency will check the manholes and pump stations in the area and if it is an internal or lateral problem they "may" be able to aid in coming up with a solution. Knowledge of a problem also helps us to update our system mapping if a lateral has to be dug up and repaired/replaced by a contractor. The regular business hours of the Highway department are 7:00am-3:30pm Monday-Friday and the phone number to is 518.235.3413. If after a reasonable time, 20 minutes, there is no response from the Highway Department during work hours you may also call the Sewer Department at 518.235.2033 so someone can respond to your address and determine whether the town or the property owner is the cause of the issue. All after hour calls can be made to the Waterford Police Department at 518.237.3341, if there is no answer it is automatically turned over to the Saratoga County Non-Emergency line, which is 518.885.6761. Please give all the possible information you can about your issue so they can contact to the correct Town Department Head.

who should i call If I have a question regarding my sewer bill?

All of the Town of Waterford's Water and Sewer billing is done through the Waterford Water Commissioners which is located at 127 2nd street and their phone number is 518.237.0422. They will be able to assist you with any questions which you may have dealing with billing, Real Estate closings and any other Water related issues you may be having.

what can't i flush down the toilet?

The following is a list of items which should NEVER be flushed and SHOULD ALWAYS be recycled or go in your garbage:

  • Baby wipes, disinfectant wipes, moist wipes, etc..

  • Facial tissues/Kleenex

  • Sanitary napkins, tampons, condoms, diapers, or any non-organic materials

  • Q-tips, cotton balls/pads, band-aids, dental floss

  • Toilet bowl scrub pads

  • Hair

  • Napkins/paper towels

  • Swiffers

  • Fats, oils and greases

  • Food/bones

  • Cigarette butts

  • Kitty litter

INFORMATION

ONLINE

CONTACT

TOWN SUPERVISOR: 518.235.8184
TOWN CLERK: 518.235.8282
TOWN COURT: 518.237.6788
TOWN POLICE: 518.237.3341
TOWN SUPERVISOR: JACK E. LAWLER
TOWN CLERK: MARY SHANNON CARRIGAN
WATERFORD TOWN HALL
65 BROAD STREET, WATERFORD, NEW YORK 12188

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